PRIVACY POLICY

Within the framework of compliance with current legislation, the provisions of Regulation (EU) 2016/679 General Data Protection Regulation (RGPD), the current regulations applicable to the matter and the Law of Services of the Information Society and Electronic Commerce 34/02 of July 11 (LSSICE), whose purpose is to ensure and protect, as regards the processing of personal data and information security by our users, and that are made under security levels that prevent the loss or manipulation of data.

The privacy policy is applicable to your browsing as a user of our website. After reading and accepting this Privacy Policy you will be able to enjoy these Services.

• Company Name: FUNDACIÓN CIRCE (hereinafter THE COMPANY).
• VAT NUMBER: G50556091
• Registered Address: Parque Empresarial Dinamiza, Edificio 3D, planta 1
• Town: Zaragoza
• Country: España
• E-mail: info@enerisla.es
• Telephone: +34 976 976 859
• Website: www.enerisla.es

THE COMPANY has a Data Protection Delegate through whom Users may make complaints, claims and suggestions regarding the processing of their personal data, as well as exercise their rights. To do so, the User may contact the following e-mail address: info@enerisla.es

How do we obtain personal data?

THE COMPANY collects the personal data that you provide through the forms included on the website, our e-mail addresses and through telephone contact.
When you fill in the forms on the website you must approve both the conditions of use of the portal and this privacy policy.
By approving this privacy policy you are agreeing to THE COMPANY processing and storing your personal data, in addition to all the sections set out in this document.

What personal data do we collect?

THE COMPANY collects the following data through the form on our website that the user has freely accessed: Name, telephone number, location and e-mail address.

THE COMPANY outside the website, usually by telephone or email, will collect the data necessary to maintain a commercial relationship and the information necessary for the invoicing of its services: Name and surname or company name, postal address, postcode, city, province, country, NIF or CIF, and bank details for the issuing of invoices.

What do we use your personal data for?

To maintain a commercial relationship with you in compliance with accounting, legal, fiscal and administrative obligations.
To be able to respond to you in the event that you make a query or request a quote.

The personal data requested are mandatory, so that refusal to provide them will make it impossible to carry out the provision of contracted services or answer queries.

How long do we keep your personal data?

The User’s personal data will only be retained for as long as is necessary to fulfil the purposes for which we have collected it, including the purposes of satisfying any legal, accounting and regulatory reporting requirements.

In the event that you exercise your right to erasure, your data will be blocked and held in restricted form at the disposal of the competent authorities for the period of time required by law to address any criminal, commercial or administrative liabilities.

For what purpose do we process your personal data?

THE COMPANY will collect and process your personal data for the following purposes:

• Customer registration and management: To be able to provide the contracted service. In this case the data will be kept for this purpose for as long as the contract is in force, except in cases where the law establishes another term.
• To answer queries and send estimates about our services or your doubts.

If you are not satisfied with any of the above-mentioned purposes, you can contact us by email at info@enerisla.es identifying yourself and telling us about your incident or problem.

THE COMPANY will not transfer the personal data of users to any third party without a legal basis that legitimises this treatment. Except:

• To Public Administrations in the cases provided for by Law.
• Accountants.
• To measure the use of the services, the external provider Google uses cookies to carry out analytical studies of the use of the website. The User may consult the cookies policy in the COOKIES POLICY at any time.

What happens if you provide us with third party data?

In the event that, in the course of a relationship with us, you provide us with Third Party data, we remind you that you are solely responsible for having obtained their prior consent to communicate the data to us for the purpose for which you are informed in each case, as well as for having informed them of the content of this Policy.

THE COMPANY is aware of the importance of guaranteeing the security of the transit of information with our clients and for this reason we have the maximum security measures that guarantee the confidentiality of communications.

The secure server SSL (Secure Socket Layer) establishes a connection so that the information is transmitted encrypted, ensuring that it is only intelligible to the client’s computer and the server of our internet provider, complying with the conditions of pseudonymisation established by the RGPD.

You can verify that the connection is being made through a secure server by checking one of the following aspects:

• By means of the address (URL) of the server, since on a secure server it starts with https: when it normally starts with http.
• By an indication from your browser that one of the lower corners of the screen shows a whole key (instead of a broken key as in any non-secure server) or a closed padlock (instead of an open padlock as in any non-secure server).

What are your rights?

The user can exercise their rights recognised in the LOPD, of access, rectification, cancellation and opposition by means of written communication addressed to THE COMPANY, at C/Río Jiloca 6, urbanización las lomas del Gállego 50830, Zuera, Zaragoza or via our e-mail address info@enerisla.es stating their name, surname, address for notification purposes, date and signature of the request, contact telephone number and e-mail address.

What rights can I exercise?

• The right to request access to your personal data.
  • By exercising this right you will be able to know the information relating to the processing that we carry out on your personal data.
• The right to request correction of your personal data if it is inaccurate.
  • You may correct or amend your data if it is inaccurate or incomplete to ensure that the information we hold about you is correct.
• Right to request deletion of your personal data.
  • You may request the deletion of your personal data in the event of any of the circumstances described above. For example, unlawful processing of data, or when the purpose for which the data was processed or collected has disappeared. However, a series of exceptions are regulated in which this right does not apply. For example, when the right to freedom of expression and information must prevail.
• Right to object.
  • By means of this right, you may oppose the processing of your personal data: when, for reasons related to your personal situation, the processing of your data must cease unless a legitimate interest is accredited, or it is necessary for the exercise or defence of claims, or when the purpose of the processing is direct marketing.
• Right to restrict processing.
  • You may ask us to restrict the processing of your data when processing where the accuracy of the data is contested, while we verify the contested data where the processing is unlawful, but you object to the erasure of your data and request the restriction of processing instead where you are the one who needs the data in the event of a complaint and even where you have objected to the processing of your data for the performance of a task carried out in the public interest or for the fulfilment of a legitimate interest, which must be verified. In these cases, we will only keep them for the exercise or defence of claims.
• Right to data portability.
  • You may request the portability of your data in electronic format, as well as the possibility of transferring it to another entity. We may need to ask you for specific information to help us confirm your identity and ensure your right to access your personal data (or to exercise your other rights). This is a security measure to ensure that your personal information is not disclosed to someone else who is not entitled to receive it. In an effort to expedite our response, we may contact you to request additional information in relation to your request.

We collect information through the use of cookies. Cookies are small text files that are automatically stored on your computer or mobile device when you visit a website. You can find more complete information in our cookie policy.

Children under the age of 14 should not use our company’s services without the consent of their parents or guardians. In the event that we detect that the user is a minor, we reserve the right to request a copy of their ID or the authorisation of their parents or guardians.

THE COMPANY is obliged, in accordance with the provisions of the Law, to maintain secrecy regarding the personal data accessed, even after the commercial relationship between both parties has ended.

The user declares to have read the present general conditions or terms of service, accepting and consenting, fully and expressly, to all the provisions of each of them.

• Company Name: FUNDACIÓN CIRCE (hereinafter THE COMPANY).
• VAT NUMBER: G50556091
• Registered Address: Parque Empresarial Dinamiza, Edificio 3D, planta 1
• Town: Zaragoza
• Country: España
• E-mail: info@enerisla.es
• Telephone: +34 976 976 859
• Website: www.enerisla.es